Software Engineer (L3)

• Participate in an on-call rotation for our managed services. Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

• Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).

• 5-7 years experience writing production-grade code in a modern programming language.

• Proficient programming experience in Go, Java, Python or similar object-oriented languages.

• Experience operating large-scale, distributed systems on top of cloud infrastructure.

• Experience shipping services (products) following CI/CD development paradigm.

• Good grasp of software engineering and how to build a system in scalable and extensive manner;

• Leverage best-in-class development productivity practices including AI tooling.

• Excellent communication, problem-solving, and operational excellence skills

Desired:

• Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)

• Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.

• Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes).

• Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).

• Familiarity with AI/ML technologies.

• Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible way.

• Experience working in a geographically distributed team.

Location

This role will be based in any of the permitted 5 India states (Delhi, Karnataka, Maharashtra, Telangana & TamilNadu)

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.