Process Associate

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :

Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns. Adaptive to the project environment & execute the tasks independently. Quick learner with the ability to handle calls independently

Willing to work with flexible week-off with Shift timings covering 24/7.

The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada. English: Excellent verbal and written communication skill Hindi: Excellent verbal communication skill Kannada: Excellent verbal communication skill

Any other Indian regional language knowledge would be an added advantage

Basic Knowledge in MS Excel and analytical skills

Qualifications

Educational qualification:

Any Graduate Degree or equivalent

Experience :

Minimum 1year experience

Mandatory/requires Skills :

Proficient in Hindi/English and a regional language

Preferred Skills :

Additional Information

Willing to work with flexible week-off with Shift timings covering 24/7.